We will gladly issue a product refund, credit or exchange when product is defected. Organizers that are imprinted improperly due to customer error will not be refunded.

To ensure proper credit, please return a copy of the invoice you received along with a reason for your return indicated on the invoice. Pack the product securely and send it to the address listed below.

To protect returned product from being bent or damaged in transit, please reuse the box the product was originally shipped in if not damaged or use a similar protective box. Please do not ship our organizers or covers in a flexible mailing envelope, as it will not be returned in stock-able condition.

For your protection, we recommend that you return product using an insured traceable carrier. We are not liable for lost packages.

Once a return is processed, we will issue a product refund to the original form of payment. For credit cards, because billing cycles vary by customer, please allow two billing cycles for credit to appear on your statement. We do not refund shipping and handling unless the return is a result of our error.

 

Address for Returns:

Clipboard Planner
Returns Dept
2116 Amherst Trail SE

Conyers, GA 30094

 

Questions:

Please call customer service at (678) 661-1722 ;between 8-5 p.m. EST (M-F) or email us at clipboardplanner@gmail.com

 

Most standard domestic deliveries are by ground UPS or USPS service carriers. The total delivery time for your order is based on the processing time and shipment method selected, and once processed your order will ship as indicated on the order (standard, priority, express, etc).

Standard shipping and handling charge apply to all 50 United States.

SHIPPING RATES

Standard (7 – 12 Business Days) : $7.99

Priority (5 – 6 Business Days) : $15.99

Express (3 – 4 Business Days)* : $20.99

*Contigent on USA Days & Holidays